This business deserves every single star. I called this morning, fully expecting them to say they were booked and turn me away, but even though they were busy, they allowed me to bring my car down to take a look at it. We talked about different options and Joaquin was very considerate about my budget. Long story short, he ended up saving me at least a few hundred dollars fixing my muffler for me. Extremely nice and willing to go above and beyond to ensure customer satisfaction and well-being. Will definitely be bringing my car here from now on for servicing. Thank you so much!
Amazing! This place was recommended to me by a trusted mechanic. Very honest, nice and efficient workers (my car was fixed one day after it was towed here). Joaquin was extremely understanding and helpful. Prices are really fair considering my car is a BMW and that's very rare. They are also open to other brands besides European now which is relieving to my family as we have many different cars and like to have options for mechanics Incase of any troubles. Definitely recommend 🙂
I rarely write reviews, but I had to share about my positive experiences at Alpha European Auto. I've been bringing my civic here for the past 6 years for maintenance, and they consistently provide thorough yet efficient service. I'm usually in and out in a timely manner, and Joaquin is sure to keep me updated throughout the process. It's reassuring to have an honest mechanic that does a great job at a reasonable price. So glad I found them!
I will only take my car here now. I took my 2015 Mazda 3 in for the 75k service. The mechanic that helped me, Jerry, was fantastic. He was extremely helpful and very knowledgeable, and I didnt feel like he was trying to sell me on anything unnecessary. He walked me through everything that was on the manufacturer's recommended service schedule for this service and future services so I informed on what I could expect in the future. Their prices are very reasonable and service is quick. If you need quick service and dont want to pay an arm and a leg, this is the place to go.
The only place I will take my cars to when I cant fix it myself. Very knowledgeable and friendly staff. Their prices were extremely fair and my car was ready the next day when I said a few days would be fine. I'd rather bring my amg mercedes here than any stealership or other mechanic. You got a customer for life =)
Very honest crew, fast and very reasonable. I will continue to use them in the future. Make sure to make and appointment because they are usually very busy!
Great experience here ! Joaquin was VERY honest and professional. He addressed my concerns with my Audi and he did an outstanding job. He diagnosed the problem and got my car back to me very quickly. He was very fair with pricing and went out of his way to look up a part for my car without charging me extra. He even gave me a ride home when I dropped off my car! I will definitely be using their services again in the future and will recommend them to anyone who needs to have their car taken care of properly and FAIRLY. Thanks again alpha European !
My dad took his Lexus here and doesnt have Yelp. Joaquin helped him out and he was very pleased. Very personable and great customer service and the work was done quickly and correctly the first time. Joaquin also explained the problem very well to someone who isn't very technical. Thanks!
First time using Alpha and couldn't be happier w/ Joaquin and Jerry! They're very knowledgeable explaining in clear terms to this single mom who knows nothing bout the mechanics of a bmw. I'll feel very comfortable using them in the future. Thanks u two!
Came here with my girlfriend to drop off her car and was surprisingly pleased with how courteous and willing to help Joaquin was. He did everything he could to help us and I now feel like we have found our local go to shop. Don't be afraid to bring in your non European car as well. European cars are their specialty, but they are also happy to work on other cars as well.
Alpha European Auto was there for me and my Audi B5 S4 when many other shops wanted nothing to do with my issue. My entire experience was awesome. When I called into make the appointment, the lady that helped me was very nice and helpful. When I brought my car in, Joaquin was very knowledgeable, nice, and updated me along the way. This is the first shop I've taken my car to since I moved back to SD County and I'll definitely be coming back. This shop rocks!
I've taken my Volkswagon Bug here several times and the service is always great! Including the time when I was out running errands and my key randomly got stuck in the ignition (apparently a common problem, who knew?) and I just drove straight over to Alpha to get it fixed. Would always recommend.